Shipping & Delivery Policy

Last updated on May 7, 2026

At Rosier Cosmetics, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy explains our shipping process, timelines, charges, and delivery terms.

This policy is inspired by standard Indian eCommerce shipping practices used by beauty and cosmetic brands.

ORDER PROCESSING

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is dispatched, you will receive a shipping confirmation message/email with tracking details.

SHIPPING TIMELINES

Estimated delivery timelines:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on:

Courier partner availability
Weather conditions
Public holidays
Government restrictions or unforeseen delays

We are not responsible for delays caused by courier companies or circumstances beyond our control.

SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout
Free shipping may be offered on selected orders, products, or promotional campaigns
Cash on Delivery (COD) charges may apply separately where available
ORDER TRACKING

Once your order has been shipped, tracking details will be shared via:

Email
SMS
WhatsApp (if applicable)

Customers can track their shipment using the tracking link provided by the courier partner.

DELIVERY ATTEMPTS

Our courier partners usually make 2–3 delivery attempts.

If delivery fails due to:

Incorrect address
Unreachable phone number
Customer unavailable

the package may be returned to us.

Additional shipping charges may apply for re-dispatching returned orders.

ADDRESS & CONTACT INFORMATION

Customers are responsible for providing accurate:

Shipping address
PIN code
Mobile number

Rosier Cosmetics shall not be responsible for delays or non-delivery caused by incorrect information provided by the customer.

CASH ON DELIVERY (COD)

Cash on Delivery may be available for selected locations and orders.

We reserve the right to:

Disable COD for certain PIN codes
Reject COD orders suspected to be fraudulent or non-genuine
DAMAGED OR TAMPERED PACKAGES

If the package appears damaged, opened, or tampered with at the time of delivery, we recommend:

Refusing the package, or
Recording an unboxing video immediately after receiving it

This helps us process claims and replacement requests faster.

Any damage-related issue should be reported within 24–48 hours of delivery.

INTERNATIONAL SHIPPING

Currently, Rosier Cosmetics may deliver only within India unless otherwise specified on the website.

For international shipping inquiries, please contact our support team before placing an order.

ORDER CANCELLATION AFTER SHIPPING

Once an order has been shipped, it cannot be cancelled.

Please refer to our Return, Refund & Cancellation Policy for further details regarding eligible returns and refunds.

CONTACT US

For shipping or delivery-related support, contact us:

Rosier Cosmetics
Website: Rosier Cosmetics

Email: support@rosiercosmetics.com